At xVESSEL, we stand behind our products and take pride in our quality and value. If there is any reason you are not completely satisfied, please contact us and we will try our best to make you happy.
We will gladly refund any items that you are not completely happy with when you return it to us in un-used, unworn, unwashed, undamaged or defective condition and in its original packaging within 30 days of purchase date. Refunds will be credited to your original method of payment. Shipping and handling is not refundable.
Unfortunately, we are unable to offer exchanges at this time. You will need to return the unwanted item to us for processing first and then place a new order.